Hire the Right Employee!
Hire Right:
Part I of III
Part II Part III
"Its one of your company's most important decisions."
Most of us would not get married after the first date, so why do so many
companies hire employees with little knowledge of who they are hiring? Hiring
a new employee is really no different than getting married to them, for better
or worse. Even though there is no specific contract for employment, in most
hiring situations, you are still forming a relationship with the employee
that can involve a long and painful divorce if you later decide to terminate
their employment. Therefore, it is important that you take special care in
hiring the "right" employee for you company. The following guidelines will
help you plan and decide who is the "right" employee to hire.
Know the job: You do not need a person with a Ph.D. to answer the
phones and do light typing. So, before you advertise your new position conduct
a skills inventory, write a job description, and set experience requirements.
You conduct the skills inventory by interviewing employees who have held
the position in the past. You may learn, for example, that the job requires
strong customer service skills in addition to typing. Other skills to look
for include the ability to handle multiple projects at one time, project
planning, and computer skills.
TIP: Make sure you separate out the essential
job functions from the non-essential job functions at the time you develop
the job description. The essential job functions are vital and repetitive.
It is essential that the candidate drive a car, but not essential that they
travel to a different State, once a year, to attend a company conference.
Develop Interview Questions: From the skills inventory you will develop
interview questions beyond what hobbies the employee enjoys. Be careful not
to develop questions that violate the employees' rights under Title VII,
ADEA, Equal Pay Act, Rehabilitation Act, Pregnancy Act, ADA, OWBPA, and FMLA.
Here is a sample of topics and questions that could possibly lead you into
asking an unlawful employment question. The list is not inclusive of all
the possible illegal questions; therefore, it is a good idea to have your
interview questions, job application, and job listing reviewed by an attorney
for possible discriminatory questions and statements.
Age, do they rent or own a home, have an arrest record, use birth control,
birth place, if he/she has filed for bankruptcy, citizenship, disability
status, health status, mental illness treatment, marital status, maiden name,
see a drivers license, obtain a photography, nation of origin,
clubs/organizations they belong to, pregnancy status or plans to have children,
native language, height and weight, military enlistment, race, religion,
race of relatives, gender, sexual orientation, and if the applicant wants
to be addressed as Miss., Mrs., or Ms.
TIP: A bona fide occupational qualification
(BFOQ) allows you to require a candidate to be an adult, speak a foreign
language, or have a drivers license if the job duties or law requires the
candidate to have certain qualification(s). Be prepared to defend your BFOQ
decision based on job necessity and not employer preference. For example,
you need an employee of legal age to service alcohol, you need to hire a
Spanish speaking customer service representative to receive calls from your
Hispanic customers, or the job requires the applicant to drive.
Recruit: Recruiting for quality will probably depend on your
budget. For those recruiting on a limited budget you will want to recruit
from within, from employee referrals, job listing at the unemployment office,
newspaper ad, and a sign in the widow. Recently an employer obtained thousands
of dollars of free advertising simply by offering all new hires tickets to
the new Star Wars movie. For those with a larger budget you can consider
job fairs, Internet listings, hiring a professional recruiter, and having
a company open house. Remember the secrets to a successful open house; lots
of free food, free stuff, balloons, tours, a lot of company information,
and participation from employees and management.
TIP: If you are only recruiting from your
local 90% all White college and not bothering to recruit from a college that
has a larger percentage of minorities, you could be creating disparate impact
upon minorities. Disparate impact occurs when you do not broaden your recruitment
to a wide enough audience. Remember, your goal is to develop a large qualified
pool of men, women, racial groups, and ages
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Gary Vikesland, MA LP CEAP
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